Home service profiles?

[Rachel ScottParticipant]

Good morning,

I’m curious if others use home service profiles to communicate between those working at home base and those out doing the deliveries? 

We have been creating profiles that communicate information like name, address, phone number, route, emergency contact and special notes (i.e. has a big dog, be sure not to let him out or enter from side yard).

I am looking at a way to streamline the process of keeping these profiles up to date.  While a database seems like a good bet, our IT department and I were wondering if some software already exists that tracks this kind of information and from which one can pull reports.  Does anyone have such a system in place?

Cheers,
Rachel

Rachel Scott

Assistant Manager, Outreach Services

Central Library, The Seattle Public Library

206-386-4661

 

• This topic was modified 6 months, 2 weeks ago by  Rachel Scott.

[dfrazierParticipant]

Rachel,

I’ve not thought about doing a patron profile like that one.  I’ve been so focused on what the patron likes as far as library materials to even think about the other factors such a dog etc.  However, I think it is a great idea.  We don’t have that many homebound patrons as of yet but I will start looking into a similar database for Shreve to use.  Thank you for idea.

[Author]

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