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Creativity Abounds! A Survey of Bookmobile and Outreach Programs Around the USA

Posted on: October 23rd, 2012 by rose

Creativity Abounds! A Survey of Bookmobile and Outreach Programs Around the USA with Sam Wallin. As part of his new position as Rural Services Coordinator, Sam conducted a survey of libraries to find out how other library districts both large and small were finding ways

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Creating a Fundraising Structure

Posted on: October 23rd, 2012 by rose

Creating a Fundraising Structure with Barbara Read. The Rolling Hills Library made the commitment to put a bookmobile on the road. Raising the money to fund the purchase became a priority for our inactive Foundation Board. Getting the right community people on the board, identifying

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Standardizing Service to Enhance the Customer’s Experience

Posted on: October 23rd, 2012 by rose

Standardizing Service to Enhance the Customer’s Experience with Wendy Ramsey. Explore how to standardize services to create consistency and continuity for customers which drives: customer satisfaction and comfort; cultivates customer loyalty; and sets the stage for exceptional service. Prepare to think about a service in

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Reaching Older Adults in Assisted Living Facilities

Posted on: October 23rd, 2012 by rose

Reaching Older Adults in Assisted Living Facilities with Kathy Mayo. How do libraries reach seniors who can no longer visit a library or participate in programs? Learn about one Florida project that trains volunteers to deliver stimulating activities with thoughtful discussion to seniors in assisted

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