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Creativity Abounds! A Survey of Bookmobile and Outreach Programs Around the USA
Creativity Abounds! A Survey of Bookmobile and Outreach Programs Around the USA with Sam Wallin. As part of his new position as Rural Services Coordinator, Sam conducted a survey of libraries to find out how other library districts both large and small were finding ways
Continue Reading...Creating a Fundraising Structure
Creating a Fundraising Structure with Barbara Read. The Rolling Hills Library made the commitment to put a bookmobile on the road. Raising the money to fund the purchase became a priority for our inactive Foundation Board. Getting the right community people on the board, identifying
Continue Reading...Standardizing Service to Enhance the Customer’s Experience
Standardizing Service to Enhance the Customer’s Experience with Wendy Ramsey. Explore how to standardize services to create consistency and continuity for customers which drives: customer satisfaction and comfort; cultivates customer loyalty; and sets the stage for exceptional service. Prepare to think about a service in
Continue Reading...Reaching Older Adults in Assisted Living Facilities
Reaching Older Adults in Assisted Living Facilities with Kathy Mayo. How do libraries reach seniors who can no longer visit a library or participate in programs? Learn about one Florida project that trains volunteers to deliver stimulating activities with thoughtful discussion to seniors in assisted
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